love & care
All of our designs are made with findings that are 18k gold-plated or 925 silver, combined with precious stones & natural shells.
We want you to be able to wear our pieces for a long time and you can help maintain its beauty and prolong its lifespan.
Here are some tips:
Gentle Cleaning: Use a soft, lint-free cloth to wipe your jewelry after wearing it. This helps remove oils and dirt.
Keep it Dry: Store your jewelry in a cool, dry place away from direct sunlight.
Avoid Chemicals: Keep your jewelry away from perfumes, lotions, and cleaning products, as these can cause tarnishing.
Limit Exposure to Water: Remove jewelry before swimming, showering, or exercising to prevent wear and tarnishing.
Be Mindful of Activities: Take off your jewelry during strenuous activities or while handling rough materials.
Do contact us at hai@umiandkai.co for more details.
shipping & terms
We provide free doorstep shipping locally for orders >SGD100,
otherwise itβs SGD3 islandwide. Orders are shipped out within 3 working days. If you have an urgent request, please email us or drop us a DM.
We can ship internationally to most countries via tracked mail. However, we are not liable for any tax incurred.
If you do not see your countries listed, please email us.
All pieces are handmade, hence more care is needed when wearing.
3 months warranty is given from the date of delivery, any damages caused by negligence of wearer can approach us for repair services, or remaking of our pieces e.g from a necklace
into a bracelet at a minimal fee.
Each baroque pearl is unique and are carefully checked by us. Pieces will be packed randomly.
No exchanges or returns are allowed due to hygiene reasons.
If you have a specific request, please email us before placing order.
Do contact us at hai@umiandkai.co if you have any questions.